Request, Suggestion and Notification Policy

As the Patient Relations Department; In order to receive the service you desire from our hospital and to ensure your satisfaction;

The opinions and thoughts of all patients and their relatives who receive service from our hospital are taken into account.

All opinions expressed are evaluated with the relevant department managers and arrangements are made in line with your requests.

Feedback is provided to the patient who notified the department about the decisions and results taken after the evaluation.

Not only our Patient Relations Department but also all our senior managers work solution-oriented regarding your requests, suggestions and notifications.

To submit your comments, suggestions or opinions to the Patient Relations Department:

To report via the Internet, you can send an e-mail from the “We Are Listening to You” section on our website. You can also fill out the survey forms on the floors and in the waiting rooms and request a face-to-face meeting with the Patient Relations Department officials.

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